DREAM DAY DECOR | TERMS AND CONDITIONS

 

Please read Dream Day Decor Pty Ltd terms and conditions agreement below, sign and return to carlyeaston@dreamdaydecor.com.au once Invoice has been paid to secure your booking.

1. HIRE PERIODS

✓ Hire rates are based on a 1-3 day hire time frame. Extended Hire periods are available depending on availability of stock and will incur an additional fee on the final invoice. Dream Day Decor will advise the fee based on the Final Amount

2. QUOTATIONS/INVOICING

✓ All Quotations/Invoicing will expire 7 days from issue date. Dream Day Decor have the right to increase rates once Quotations/Invoice have expired.
✓ Please carefully check all details on Quotations/Invoice before proceeding with booking.
✓ All items on Quotation/Invoice may be hired after the expiry date.
✓ All deposits/payments will be required by Due date unless stated otherwise.

3. DEPOSITS/PAYMENTS/FEES

✓ A 10% deposit will be required to confirm booking of items with Dream Day Decor once Client invoice is received.
✓ A security deposit will be required on all items hired with Dream Day Decor to ensure safe return of all items.
✓ All payments will be paid to Dream Day Decor Bank account: BSB: 082 837 | ACCOUNT NUMBER: 28 832 9533
✓ A minimum-security deposit being $100 to a maximum-security deposit being $500 will be refunded to client once items are returned in original delivery condition.
✓ Remaining Payments will be required 14 days from date of event and via Bank Transfer.
✓ A delivery fee will be calculated at the time of quotation however Dream Day Decor Provide Free Delivery from Brisbane (QLD) to Kingscliff (NSW) and only small fee will be incurred outside these areas.
✓ All orders placed 60 days from event date will require 50% of the total payment to be paid, however will be refunded if cancelled 14 days from event date.
✓ Any items added or deducted from the invoice will not incur an administration fee.
✓ All Prices on Quotation/Invoice are quoted in Australian Dollars and include GST.
✓ Deposits paid will come off the total Quotation/Invoice payable.
✓ If payment has not been paid 14 days’ prior to Event Date Dream Day Decor reserves the right to not release items to Hirer and will result in only 75% of the deposit being refunded.
✓ All bookings will need to have completed client information forms filled in and returned along with deposit once paid to Dream Day Decor. All forms need to be returned to carlyeaston@dreamdaydecor.com.au prior to items being released.

4. CANCELLATIONS

✓ All booking Quotations/Invoices paid are refundable 14 days out from event date. Any date out from this only 75% of Quotation/Invoice will be refunded to hirer.
✓ Any Cancellations of bookings will be required to fill out a cancellation form and return to carlyeaston@dreamdaydecor.com.au
✓ All Security deposits will be refunded in full if a cancellation is made.
✓ No refund will apply if items are cancelled on delivery unless stated otherwise.
✓ Change of Date 14 days from event will not be classed as a cancellation therefor will not incur a fee.

5. INDEMNITY AND LIABILTY

✓ The Hirer/Client Is responsible and has responsibility for all equipment from the time of the delivery until the time it is collected by Dream Day Decor.
✓ The hirer/Client is responsible and liable for all equipment and furniture damaged, lost or Stolen in this time.
✓ Dream Day Decor are aware of all reasonable wear and tear on equipment when being hired out and will have photo evidence of all equipment before released to hirer/client.
✓ Under no Circumstances should equipment/Furniture be left outside overnight or in worse conditions such as rain and hail.
✓ A security Bond will be required at the time of the Quotation/Invoice and required prior to items being release in case of any breakages, damage, lost property, stolen property or unreturned equipment.
✓ The security Bond will be returned in full to the nominated bank account listed on the Security deposit form 24 hours after the items have been returned in original hire condition and all items are accounted for.
✓ If the equipment/furniture is returned damaged the hirer/client will not be refunded the security deposit.
✓ All chair cushions returned dirty or stained will incur a $2 per cushion dry cleaning fee.
✓ All equipment will be packaged the way it was delivered (boxes, wrapped or n containers) prior to being picked up.
✓ Any fees accrued by the hirer from the venue regarding pick up times being the hirer/client has not discussed with the venue the hirer will be obligated to pay such fees/fines.
✓ If items are not able to be collected on the pickup day and additional $35 a day will be required to be paid to Dream Day Décor for failure in not complying with the signed terms an conditions.

6. DELIVERY/SET UP/PICK UP

✓ All bookings must have a contact for on the day delivery and pick up of items to the venue.
✓ Dream Day Décor Hire will not release items/Furniture unless there are contact details and all forms have been filled in correctly and returned prior to event.
✓ Drop off and pick up access must be organised prior to the event date and must be listed in the ANY OTHER RELEVANT DETAILS table on the booking form.
✓ The Hirer/Client is responsible for allowing enough time for delivery and set up on day of event and must be carefully thought of when filling out the booking form.
✓ Once Dream Day Decor Deliver items/Furniture it is the Hirer/Clients responsibility to check all items on Invoice and Sign as confirmation of receiving items in good condition.
✓ Any items missing must be advised of immediately and Dream Day Decor will do there utter most best to resolve the issue in a timely manner.

TERMS AND CONDITIONS FOR HIRE AGREEMENT

Please complete below form along with client booking form and Security deposit form and return to carlyeaston@dreamdaydecor.com.au as soon as deposit is made.

If the Hirer/Client agrees to the Dream Day Decor Terms and conditions please completed and sign below and return as soon as possible. If you have any queries on the terms and conditions listed above please do not hesitate to email myself or to Contact us on 0449 173 791.

In completing this agreement, the Hirer/Client and or Dream Day Decor must fill out the below and sign/execute this agreement.

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CONTACT US

 info@dreamdaydecorhire.com.au

p 07 5594 5370